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Terms and Conditions

TERMS AND CONDITIONS

BY VISITING http://healing-boxes.com, YOU ARE CONSENTING TO OUR TERMS AND CONDITIONS.


OVERVIEW

The terms “we,” “us,” and “our” refer to Healing Boxes CIC. The term the “Site” refers to http://healing-boxes.com and all domain names pointing to that site. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

Use of http://healing-boxes.com, including all materials presented herein and all online services provided by Healing Boxes CIC, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.


USE OF THE SITE AND SERVICE

To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service related to health, illness, life crisis, pain, struggle, trauma and other information are subject to change. Healing Boxes CIC makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Healing Boxes CIC disclaims all liability for any inaccuracy, error, or incompleteness in the Content.


ACCOUNT CREATION

In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to Healing Boxes CIC will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorised purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.


LAWFUL PURPOSES

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law.


REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.


ORDER CONFIRMATION

We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.


CANCELLATIONS, REFUNDS & RETURNS

If you wish to cancel your order please let us know at linus AT healing-boxes.com as soon as possible. If your order hasn’t been shipped we can cancel the order and give you a refund. If the order has been shipped you can return it for a refund if you wish, but we cannot return the cost of postage. And you will cover the cost of packing and returning the box to us in unused, re-saleable condition.


No returns will be accepted 14 days after purchase.

Customers are responsible for paying for the return of goods of orders are cancelled.  Should you choose to return your order you will need to deliver the item(s) to the UK where Healing Boxes CIC is based.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable unless faulty.

DELIVERY

UK delivery is included in the price of each box (not including the Republic of Ireland or the Scottish Highlands or Islands).

International delivery is charged at £5 per box.

The goods are delivered by Royal Mail, second class postage, unless agreed otherwise in writing before goods are dispatched. Expediated and other postal options may incur further charges.

If you’d like an express order please contact us by email for a shipping quote.

We endeavour to ship goods within 2 working days of the order being received. Any queries please contact linus AT healing-boxes.com

Mainland UK boxes expect to take 3-5 working days for delivery. International shipping is expected to take up to 2 weeks.

If the goods become damaged in transit the buyer will need to inform Healing Boxes within 7 working days of the damage, sending photographs if possible.

The buyer is responsible if goods are damaged or lost in transit. If this is a concern we suggest opting for Royal Mail special delivery. Contact us for prices on this delivery. 

PAYMENT

Healing Boxes CIC provides ethical, healing gift boxes and bespoke designed boxes.

Payment is due upon placement of the order. No boxes will be shipped before payment is received. 

We do not offer an instalment policy for payments at this time.


DISCLAIMER

Healing Boxes CIC aims to describe and display our products as accurately as possible. However, we cannot guarantee that the colour, texture, size will be completely accurate. Likewise, we cannot guarantee their uses for your particular circumstances and purposes. Please do not accept that the product descriptions contained on this website are entirely accurate, current, or error-free. Occasionally, we may correct errors in pricing and merchandise descriptions. If allergies are a concern you need to check carefully before purchase that the items you are purchasing are suitable. Please check with a doctor or other certified medical professional.

This website  is an educational and informational resource for people with illness, pain, life crisis and their loved ones. It is not a substitute for working with a doctor, mental health professional, occupational therapist or registered counsellor. We cannot guarantee the outcome of following the recommendations provided and our statements about the potential outcome are expressions of opinion only. We make no guarantees about the information and recommendations provided herein. By continuing to use/read/participate in this website/blog/shop,

you acknowledge that Healing Boxes cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within our control. Therefore, following any information or recommendations provided on this website/blog/shop are at your own risk. If you need health, wellness or emotional advice, you should hire a doctor, occupational therapist, registered counsellor or other professional.

AFFILIATE LINKS

Some of the links contained in this article/website/newsletter are affiliate links. This means that I may receive a commission if you click on the link and make a purchase from the affiliate. I only recommend products and services that I know or trust to be of high quality, whether an affiliate relationship is in place or not.

PRODUCT DESCRIPTION

We endeavour to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

http://Healing-Boxes.com products, product descriptions, website and services are available in English.

MATERIAL YOU SUBMIT TO THE SITE

You shall not upload, post or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.


INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS

We claim no intellectual property rights over the material you supply to Healing Boxes CIC. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to Healing Boxes CIC remains yours to the extent that you have any legal claims therein. You agree to hold Healing Boxes CIC harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.


OUR INTELLECTUAL PROPERTY

The Site and Service contain intellectual property owned by Healing Boxes CIC, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.


CHANGED TERMS

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.


LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, HEALING BOXES CIC IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORISED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF HEALING BOXES CIC HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL HEALING BOXES CIC’S CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM HEALING BOXES CIC, AND IF NO PURCHASE HAS BEEN MADE BY YOU HEALING BOXES CIC’S CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100.


THIRD PARTY RESOURCES

The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Healing Boxes CIC. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.


INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.


EFFECT OF HEADINGS

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.


ENTIRE AGREEMENT; WAIVER

This Agreement constitutes the entire agreement between you and Healing Boxes CIC pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by Healing Boxes CIC shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Healing Boxes CIC.


NOTICES

All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:


Healing Boxes CIC, 49 Station Road, Polegate, East Sussex, BN26 6EA


GOVERNING LAW; VENUE; MEDIATION

This Agreement shall be construed in accordance with, and governed by, the laws of the county of Torfaen, Wales, United Kingdom as applied to contracts that are executed and performed entirely in Torfaen, Wales, United Kingdom. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be Torfaen, Wales, United Kingdom. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute

resolution procedures.


RECOVERY OF LITIGATION EXPENSES

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.


SEVERABILITY

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.


ASSIGNMENT

These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicenseable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.

Updated: March 2016

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